These ladies have been through a lot. Tia was a teen mom who came out as a member of the LGBTQ community and ended up homeless. After getting back on her feet, she got a job at Amazon, where she works with her daughter, Alyssa — helping to bring the holidays to life, one package at a time, during this busy time of year.

Not only did Amazon help us surprise Tia & Alyssa with an Amazon Fresh gift card for their holiday groceries, but they are also arranging a $25,000 donation in their honor to The Trevor Project, which provides support for LGBTQ youth, including those facing homelessness.  

For more stories of Amazon employees working to deliver smiles for customers, head to Amazon.com/TeamThatDelivers.